Question:
Why are text fields in CRM iRep replacing straight " quotes with “smart” quotes?
Answer:
iOS 11 introduced Smart Punctuation as a feature to substitute some forms of punctuation with those that are more typographically suitably related. This can cause issues for 3rd-party integrations.
To disable this feature, follow these steps:
- Navigate to: Settings --> General --> Keyboards.
- Disable Smart Punctuation.
Documentation:
CRM Help Documentation: N/A