The CRM Suggestion survey is not appearing after selecting Dismiss from a suggestion.
The survey referenced in the Suggestion_Survey_vod lookup field on the Suggestion_vod object appears as long as the following criteria are met on the Survey_vod object:
- Channels_vod = Suggestions_vod
- Status_vod = Published_vod
- Today's date is between Start_Date_vod and End_Date_vod
Verify the user has access to the appropriate object, Record Type, and Field Level Security (FLS) defined in the CRM documentation.
CRM Help Documentation: Suggestions
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