A task email is sent after assigning a task to the end-users, but sometimes the task email corrupts if it contains Korean characters. The Korean characters are displayed as ???.
The encoding of the task email template is not UTF8 or the email encoding of the end-user is not UTF8.
- Edit the HTML email properties to change the encoding to UTF 8 by navigating to: Name --> Setup --> Adminstration --> Communication Templates --> Email Templates (select the template)--> Encoding.
- Change the email encoding of the end-user to UTF8 by navigating to: Name --> My Settings --> Personal --> Language & Timezone --> Email Encoding.
Salesforce Help Documentation: Set up email encoding
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