Overview:
Call Discussion Record type dependent picklist values are not respected on the Call report.
Root Cause:
Record types on the Call and Call Discussion objects do not match.
Solution:
Be sure the Call and Call Discussion Record Type names are identical.
Related Documentation:
CRM Help Documentation: Product Discussions
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.