Overview:
When an event is created, the user creating the event should be created with the default Team Role. However, why is the default Team Role blank?
Root Cause:
When the event is created, the Team Role from the default picklist value for the Role field on the Event Team Member object is used. This comes from the default Record Type on the Event Team Member object being used by the user's profile.
If the default value of the Role field on the Event Team Member object is not set on the Record Type, the default Team Role is blank.
Solution:
- Set a default Record Type on the Event Team Member object.
- Set a default picklist value for the Role field on the Event Team Member object.
When the event is created, the user is created with the default Team Role.
Related Documentation:
CRM Help Documentation: Team Members and Roles
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