Question:

A Customer set a Survey based on Account Types (Account_Types_vod). Even though some Account Types are not active, they can be included in the Survey.

Can Inactive Account Record Types be removed from the Account_Types_vod Picklist Value in CRM Survey?

Answer:

This is working as designed. Inactive Account Types display in Survey_vod.Account_types_vod field. 

The customer should submit an Enhancement Request in the Product Support Community to suggest this change.

Related Documentation:

CRM Help Documentation: Surveys

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