Skip to main content
hamburger menu Created with Sketch.
Insert Banner Message here.

Search the Knowledge Base

Can Inactive Account Record Types Be Removed From the Account_Types_vod Picklist in CRM Survey?

  • Updated

Question:

The user creates a Survey based on Account Types (Account_Types_vod). Even though some Account Types are inactive, they are included in the Survey.

AccountTypes.PNG

PickList.PNG

Can inactive Account Record Types be removed from the Account_Types_vod picklist value in CRM Survey?

Answer:

This is working as designed. Inactive Account Types display in the Survey_vod.Account_Types_vod field. 

The customer should submit an Enhancement Request in the Product Support Community to suggest this change.

Related Documentation:

CRM Help Documentation: Surveys

Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.

Powered by Zendesk