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How to Add an Account Photo to the MyInsights KOL Profile Visualization?

  • Updated

Question:

How can Account Photos be added to the MyInsights KOL Profile?

Answer:

The addition of photos directly through the MyInsights Key Opinion Leader (KOL) Summary Profile is not implemented out-of-the-box. The MyInsights KOL Summary Profile can however display photos that already exist in the Account's Photo_vod__c field if the Account has a Primary_Parent_vod__c.

To use the Account Photo_vod__c field in the KOL HTML Profile, the image needs to be converted to base64:

  1. Use an Online tool such as: https://www.base64-image.de/
  2. Add the image to the tool and let it process.
  3. The tool generates the base64 string.
  4. Insert the value following data:image/png;base64, into the Photo_vod__c field.
    • If the tool does not have data:image/png;base64, in the output, insert the whole value that is returned.
  5. Provide the user with Field-level Security (FLS) Read access to the Photo_vod__c and Primary_Parent_vod__c fields.
  6. Sync the user.

Note: The end-user must have access to the Primary Parent account or the picture will not display.

Related Documentation:

CRM Help Documentation:  Using the KOL Profile Visualization

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