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Why are CRM Call Attendees Marked as Read Only for Unique Activities Call that is Saved?

  • Updated

Question:

Why are CRM Call Attendees Marked as Read Only for Unique Activities Call that is Saved?

Answer:

Call Attendees can be marked as Read Only when the call was created for each attendee in the following scenarios for a Saved Call:

  • The end-user originally created a Call with an Attendee they use to have access to
  • The end-user Sampled on the Attendee and Collected a Signature

Related Documentation:

CRM Help Documentation: Unique Activities 

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