Overview:

 Vault users can not re-import Offline annotations in Word. 

Root Cause:

Offline Annotation is a feature that helps reviewers to be productive while Offline using familiar editing tools. Users can export any document, along with any annotations it has, and review Offline in a preferred PDF editor. Users can also reply to exported annotations and create new annotations. When finished, users then import the annotated rendition into Vault.

So, this is expected. Once the users download a PDF through the Export Annotations action, they can view and annotate with the following applications:

• Adobe® Reader®: All versions currently supported by Adobe®
• Adobe® Acrobat®: All versions currently supported by Adobe®

Note: Users may be able to view and add annotations using other applications, but Vault cannot re-import those annotations.

Solution:

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