What fields display for the Product Metrics object when creating an Account View in CRM Online?
When the user creates an Account View and selects Product Metrics object as the criteria, the Field drop-down is automatically populated with:
- All Detail Products - available product metrics
- All Detail Products related to a selected Detail Group: Product Name - Detail Group Name - available product metrics
- All Detail Topics related to a selected Detail Group: Topics Name - Detail Group Name - available product metrics
- All Detail Topics - available product metrics
Note: available product metrics means the product metrics that are defined in Metric Configuration records.
- The product is based on My Setup. The Details Product, Detail Topic, and Detail Group need to be assigned to the user through My Setup.
- The list does not take into account product-specific metric configurations.
CRM Help Documentation: Displaying Product Metrics