Overview:

The Forgot Your Password? option is not displaying on the login screen in CRM for iPad.

Root Cause:

The Veeva Message FORGOT_PASSWORD_URL has no value in the Text field.

Solution:

Fill in the Veeva Message FORGOT_PASSWORD_URL with the URL that the user should be directed to if they have forgotten their password.

Related Documentation:

CRM Help Documentation: Signing into the iOS Application - Retrieving Forgotten Passwords 

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