Overview:

Suggestions are not displaying in CRM for iPad Homepage Alerts after configurations of Profile Security, Record Type Access, and the zvod_Suggestions_vod field on the VMobile_Home_Page_Layout_vod page layout.

Additionally, the Suggestions tab/VisualForce page within CRM online displays blank:

Root Cause:

One possible cause is that the Suggestion record has not been assigned a Priority_vod__c value of Normal_vod or Urgent_vod. 

Solution:

Suggestion records must have a Priority_vod__c value that is Normal_vod or Urgent_vod. If the Priority_vod field is not populated or is populated with a value other than these Out-of-the-box values, the Suggestions page will not display properly.

Related Documentation:

CRM Help Documentation: Suggestions Initial Configuration  

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