Why are users not receiving Bulk Email Messages after the Vault Read & Understood Workflow is complete?
The Bulk Email Message Template is not selected.
To select a Bulk Email Message template:
1. Navigate to: Admin --> Configuration --> Document Lifecycles --> [Lifecycle] --> Workflows --> [Workflow].
2. Click Edit.
3. Select the correct Bulk Email Message Template.
4. Save changes.
Once the user completes the Workflow, they receive the selected Bulk Email Message.
Vault Read and Understood Workflow Documentation: Configuring Read & Understood Document Workflows