Question:
Why do Email Clients render the CRM Approved Email differently?
Answer:
Email clients and apps can behave differently when displaying HTML and Styling.
For troubleshooting please consider using the following resources.
- Litmus (https://litmus.com/) allows users to test email designs on many email clients, and to do spam filter testing.
- Campaign Monitor (https://www.campaignmonitor.com/css/) provides a guide on CSS, including information on CSS support by major email clients.
- Campaign Monitor also provides guidelines for HTML Formatting: https://www.campaignmonitor.com/dev-resources/guides/coding-html-emails/
- Campaign Monitor also has a guide for mobile optimization of responsive email: https://www.campaignmonitor.com/dev-resources/guides/mobile/
- Zurb has a guide to responsive design, with examples:
http://zurb.com/playground/responsive-email-templates - You can also do testing locally on a version of email clients or apps.
Related Documentation:
CRM Help Documentation: Resources for Creating Approved Email Content
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