Question:
The entered value of the Paper Consent ID (Signature_ID_vod__c field on the Multichannel Consent object) is not reflecting on the Multichannel Consent record in case of Opt-Outs. However, while in case of Opt-Ins, it is reflecting on the Multichannel Consent record. Why is this?
Answer:
This behavior is by design.
Related Documentation:
N/A
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