Overview:
Discount rules are not working for newly created orders, only Limit or List Price type pricing rules have any effect.
Root Cause:
The zvod_Recipients_vod__c field is added to the Order page layout which enables the Multiple Recipients feature and prevents the discount rules from firing.
Solution:
Remove the zvod_Recipients_vod__c field from the Order page layout.
Related Documentation:
CRM Help Documentation: Managing Multiple Recipients for Fulfillment Orders
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.