Overview:
Why are image Key Messages of CLM showing a black screen in iRep?
Root Cause:
The images in corresponding Key Messages are too large to be displayed on iPad. iPad does not support the resolution.
Solution:
Shrink the image down to fit the iPad Supported resolution.
| Device |
Native Resolution (Pixels) |
UIKit Size (Points) |
|
iPad Pro 12.9-inch (2nd generation) |
2048 x 2732 |
1024 x 1366 |
|
iPad Pro 10.5-inch |
2224 x 1668 |
1112 x 834 |
|
iPad Pro (12.9-inch) |
2048 x 2732 |
1024 x 1366 |
|
iPad Pro (9.7-inch) |
1536 x 2048 |
768 x 1024 |
|
iPad Air 2 |
1536 x 2048 |
768 x 1024 |
|
iPad Mini 4 |
1536 x 2048 |
768 x 1024 |
Related Documentation:
Apple Help Documentation: iOS Device Display Summary
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