Question:

A record type is not available for a selection. How can a System Administrator make a CRM Record Type active?

Answer:

To make a record type active, a System Administrator needs to follow these steps:

1. Navigate to Setup --> App Setup --> Create --> Objects.
2. Drill into the object which holds the inactive record type.
3. Scroll to the Record Types related List.
4. Click Edit next to the inactive Record Type. 
5. Check the Active checkbox.
6. Click Save.

Related Documentation:

CRM Help Documentation: N/A