Question:
How to Recalculate a Completed Multichannel Cycle Plan (MCCP)?
Answer:
If the Cycle End Date is in the past within 30 days of Today:
- Set the Cycle Status to In_Progress_vod
- The integration sets the MCCPs Status to In_Progress_vod.
If Today() is 30 days after the Cycle End Date
- Set both Cycle & MCCP Status to In_Progress_vod
- The integration sets both Cycle & MCCP Status to Completed_vod.
Related Documentation:
CRM Help Documentation: Administrative Setup
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