How can CLM media content be displayed directly? A user does not want to click the thumbnail to open the media content.
- Navigate to: Setup --> Custom Settings --> Veeva Settings.
- Click Manage next to the Veeva Settings Custom Setting
- Enable the CLM Enable Auto Launch Veeva Setting.
- Clear Veeva cache.
- Sync CRM for iPad again.
Presentations will now open in full-screen mode when launched from the Media tab.
CRM Help Documentation: Displaying CLM Content on Mobile Devices