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What Controls the Column Headers for CLM Details on a Call Report in Veeva CRM?

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Question:

What controls the column headers for CLM Details on a Call Report in Veeva CRM?

Answer:

There are five, equally spaced, columns displayed in the table. A particular column only shows if the user has Field Level Security (FLS) to the underlying field.



  • Presentation Name. Value corresponds to the CLM_Presentation_vod.Name field for the CLM slide that the key message is tied to. Column name is defined by the PresentationName;;TABLET Veeva message.
  • Product. Value and column name correspond to the Key_Message_vod.Product_vod field.
  • Message. Value and column name correspond to the Key_Message_vod.Name field.
  • Description. Value and column name correspond to the Key_Message_vod.Description_vod field.
  • Reaction. Value and column name correspond to the Call2_Key_Message_vod.Reaction_vod field. Renders as a standard picklist field in edit mode and plain text when read only.

Related Documentation:

CRM Help Documentation: Call Report Configuration Overview 

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