Question:

How can Failed records be resent from CRM to Concur?

Answer:

Records that fail have an Expense Post Status = Failed. If the transactions are older, verify the user did not manually enter the expenses in Concur.

To resend the expense in the next Concur Sync, set the Expense Post Status = Pending

• For Calls: Expense Post Status = Call2_vod__c.Expense_Post_Status_vod__c
• For Medical Events: Expense Post Status =  Medical_Event_vod__c.Expense_Post_Status_vod__c

Related Documentation:

CRM Help Documentation: SAP Concur Integration

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