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How to Control a Data Change Request Notification Display on the Veeva CRM iRep Homepage?

  • Updated

Question:

How to control Data Change Request (DCR) Notification display on Veeva iRep Homepage?

Answer:

The duration for which notifications appear is controlled by a Veeva setting DCR_ALERT_MSG_NUM_DAYS and the default value is 7.  The response time is controlled by Veeva Message - DCR_RESPONSE_TIME.

  • Response Time: {0} {1}


This is used for DCR alerts on the Home page to display the total response time for a DCR. The message contains two parameters:

  • {0} - Calculated by DCR_vod.Response_Datetime_vod - DCR_vod.CreatedBy DateTime component.
  • {1} - Depends on the result of the first parameter. If less than 24 hours, display the result + HOURS. If more than 24 hours, display the result in days + DAYS. If less than 1 hour, display "1 Hour".

Related Documentation:

Veeva CRM Help Documentation: CRM Mobile Application Home Page

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