Overview:
When creating Entry Criteria on an Object Lifecycle State that checks the State of a Related Record, the Related Object that it needs to be created for is not appearing as an option.
Root Cause:
There can be two reasons for this problem:
- The object either is not related to the object that the Entry Criteria is being created for (through an Inbound or Outbound relationship).
- It does not have an active Lifecycle.
Solution:
Be sure the object has an Inbound and/or Outbound relationship with the object that the Entry Criteria is being created for by checking the Relationships tab on the object. Navigate to: Admin --> Configuration --> Objects --> {Object} --> Relationships.
Also, check that the object has an active Lifecycle by navigating to Admin --> Configuration --> Object Lifecycles. Add a relationship and/or a lifecycle, if needed, to allow the object to appear as an option for related object Entry Criteria.
Related Documentation:
- Vault Object Relationships Documentation: About Object Relationships
- Vault Object Lifecycle Documentation: Configuring Object Lifecycles