Overview:
An Insufficient Privileges error occurs when a user opens the Article Management tab in CRM Online.
Root Cause:
The Knowledge User setting of the end-user is not enabled.
Solution:
Enable the Knowledge User setting for the end-user.
Related Documentation:
N/A
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.