CRM CoBrowse is not displaying when using a file in Vault with an Extension that is not HTML, JPG, PDF or Video format.
The integration fails when trying to show a CoBrowse Presentation when not using an HTML, JPG, PDF or Video file in the package.
Any presentation files that are used in CoBrowse must contain a proper file type in order for CoBrowse to work correctly.
CRM Help Documentation: Creating CoBrowse Content
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