Overview:
Upon publishing an approved Modelling project and related data in Veeva Align, the Publish Job does not complete. It runs continuously showing the message: Retrieving project data.
Root Cause:
The end-user who creates the project and adds (imports) new Modelling records does not have permission on one or several Modelling, MC Cycle or MC Cycle Plan related objects.
Solution:
Assign, at a minimum, Read permission for the user's profile on all Modelling, MC Cycle and MC Cycle Plan related objects. The Read permission is necessary even if there are no related records to be published to the corresponding Live environment. This applies to both Align Production and Sandbox Environments.
The Modelling, MC Cycle and MC Cycle Plan related objects include:
- Approval Mapping
- Model Territory
- Model Field Force
- Model Account Territory
- Model Roster Member Territory
- Model Geography Territory
- Model Territory Product
- Model Field Force Product
- Model Account Rule
- Model Account Rule Criterion
- Model Account Exclusion
- Model Approval Mapping
- MC Cycle
- MC Cycle Channel
- MC Cycle Plan
- MC Cycle Plan Channel
- MC Cycle Plan Product
- MC Cycle Plan Summary
- MC Cycle Plan Target
- MC Cycle Product
- Targeting Rule Channel
- Targeting Rule Product
- Channel Template
- Product Group
- Product (product__aln)
Related Documentation:
Align Help Documentation: Territory Modelling