Skip to main content
hamburger menu Created with Sketch.
Veeva Support EU & US Holiday: May 29th - Limited staff, please plan accordingly

Search the Knowledge Base

CLM Presentation with No Related Product Displays in CRM for iPad

  • Updated

Question:

CLM Presentation with no related product displays in Veeva CRM for iPad. Is this the expected behavior?

Answer:

This is the expected behavior.

If the Key Message records tied to a CLM Presentation are not related to any product, the CLM Presentation displays in CRM for iPad regardless of what products are specified in the user's My Setup.

Example:

There is no related product for the Key Message Test API. The CLM Presentation Test API Presentation displays in CRM for iPad.

Viewing_Content.png

Media content visibility is determined by the products specified in a user’s My Setup Products. Users see content associated with the assigned products as well as company level content with no related product.

Related Documentation:

N/A

Powered by Zendesk