Question:

The customer creates an Account Location View on My Account page.

How can the Child Account link be displayed to allow a user to drill into the Child Account detail page in CRM Online?

Answer:

Displaying the Parent Child Name field on the Child Account object in the Account Location View allows the user to drill into the Child Account detail page:

1. Edit the Account Location View.
2. Display the Parent Child Name field on the Child Account object.

3. Save the view.

Once this is done, the Parent Child Name link allows the user to drill into the Child Account detail page.

Related Documentation:

N/A