When changing the Parent Directory of a Directory in CRM Online, an error occurs: Error: Invalid Directory. Directory level cannot be the same as the Parent Directory level.
When a Directory is changed with the level that is the same level as its parent directory, the error occurs.
One solution is to do the following:
- Release the relationship with its child Directory by removing the Parent Directory value of its child Directory.
- Once no child Directory exists, the Parent Directory value can be changed as expected.
- Set the Parent Directory value back to its child Directory that is being removed in step 1.
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