Question:
What does the Clear Veeva Cache do and when should it be used?
Answer:
The Veeva CRM application uses cache on the Veeva servers for the components that are specific to the Veeva CRM application. A few examples of these components include:
- Call Report
- Sample Transaction
- My Accounts
- My Schedule
Clear Veeva Cache should be used when, but not limited only to:
- Making changes to profiles or permission sets
- Making changes to objects, fields, page layouts or record types
- Alignment of Account and Territory using Territory Utilities
- Updating Sharing Rules on an object
- Loading data
Clearing the Veeva Cache could affect performance of loading Veeva pages by a few seconds.
Related Documentation:
CRM Help Documentation: Managing the Veeva CRM Cache