Question:

Is an email notification sent when a user is mentioned in an annotation in PromoMats?

Answer:

Yes, an automatic email notification is sent to the user that is mentioned in an annotation. Also, it provides a link that can be followed to access the comment on the document.

Users can be mentioned in annotations and replies to annotations by typing the @ symbol followed by the username to signify that an annotation is directed towards a specific reviewer.

Example:

Once the user is selected, the annotation contains the tagged user's name before the comment and an automatic notification is sent.

It is also possible to mention users in replies to annotations by taking the same steps as if it was a brand new annotation:

Related Documentation:

Vault Help Documentation: Configuring Annotation Tagging

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