Question:
Can Single-Sign-On (SSO) configuration be set up by using Federated Authentication that is provided by Azure AD/ADFS for the Offline device (iPad/Windows Tablet)?
Answer:
In order to have SSO with CRM Offline, customers have two mechanisms to connect to the authentication system.
- Use an Identity Provider that supports Salesforce Delegated Authentication (Okta, Ping, OneLogin).
- Develop a Delegated Authentication endpoint to connect to the authentication system.
Related Documentation:
Salesforce Documentation: Configure Salesforce for Delegated Authentication