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What Controls the Visibility for CLM Details on a Call Report in Veeva CRM?

  • Updated

Question:

What controls the visibility for CLM Details on a Call Report in Veeva CRM?

Answer:

The zvod_CLMDetails field is required to be on the Call page layout.  The user needs Read Field Level Security (FLS) to the zvod_CLMDetails field. Once a CLM presentation is shown, this field marker populates the table details.

If Data Loading records, be sure the Call Key Message record has the CLM_ID_VOD__C field populated. Otherwise, rows in the table do not display. 

Related Documentation:

CRM Help Documentation: Marker Fields

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