Question:

A user creates a new account with the Account Preview feature, but the Territory Specific Field (TSF) section cannot be opened and the user is not able to fill any related information. Are there any further permissions needed for the user?

Answer:

This is working as expected. When Account Preview is designed not to display the TSF section.

Related Documentation:

CRM Help Documentation: Previewing an Account During Creation

Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.