When adding an Event Speaker on the iPad, an error occurs:
You are not connected to the internet or the server couldn't be reached. Please try again when you are connected.
There is a missing Event Rule of type Speaker_Fields_vod.
Download the user activity logs and verify if there are any errors relating to an invalid configuration for the EM Speaker Fields.
Example: Error requesting EM Speaker Fields: server error: (400) Invalid Config for Speaker fields)
Do the following:
- Create an Event Rule of type Speaker_Fields_vod.
- Refresh the metadata through the Event Configuration Console.
- Clear the Veeva Cache.
CRM Help Documentation: Speaker Management
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