Skip to main content
hamburger menu Created with Sketch.
Veeva Support US Holiday: Jan 16th - Limited staff, please plan accordingly

Search the Knowledge Base

What Information Displays Under the Call Objective Name on the Call Objectives Page in the CRM for iPad?

  • Updated

Question:

What information displays under the Call Objective Name on theCall Objectives page in the CRM for iPad?

Answer:

There are four lines of information under the Call Objective Name on the Call Objectives page in the CRM for iPad :

  • Line 1: Account.Formatted_Name_vod
  • Line 2: Account.Account_Identifier_vod__c
  • Line 3: Call_Objective_vod__c.From_Date_vod__c - Call_Objective_vod.To_Date_vod__c
  • Line 4: Call_Objective_vod__c.RecordType.Name

For Line 1, if the Veeva Setting ENABLE_ACCOUNT_PARENT_DISPLAY_vod is enabled (checked), it displays Account Name expansion. Example: Jason Smith @ SF General Hospital.

For Line 3, if only one of the dates is populated, the hyphen is not displayed.

WX20210426-135613.png

Related Documentation:

N/A

Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.

Powered by Zendesk