Why do the total number of Medical Events not equal to the sum of the Medical Event Successes and Failures in the CRM Concur Admin page? How is the Total Number of Medical Events Calculated?
There are three statuses for Medical Events for the Concur Sync process:
Currently, the Unposted status does not display in the columns of the Concur Admin page.
The formula used is shown below:
medicalEventCount = medicalEventUnpostedCount + medicalEventSuccessesCount + medicalEventFailuresCount
To find the Unposted Medical Event, if the status is Unposted, ExpensePostStatusCode and AttendeesPostStatusCode are blank in relevant Concur Sync logs.