Why do the Call Date and Call Datetime fields get updated when a signature is captured on an Offline Call?
When using Offline signature capture, the default functionality of Veeva CRM is to overwrite the Call_Time_vod__c and Call_Datetime_vod__c fields with the value of the Signature_Date_vod__c once a signature is captured and accepted.
CRM Help Documentation: Maintaining Separate Call and Signature Datetimes
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