Question:

How can a template token change without being modified by a user in Vault?

Answer:

A token can change if an imported configuration package file creates a field with the same label as a token.

Example: dueDate

• Prior to the VPK import, there is no document field with the attribute key dueDate. Given this, the User Interface(UI) just displays the attribute key for the token.
• After the VPK import, there is a document field with the attribute key dueDate. When displaying in the UI, the field is mapped from attribute key to public key resulting in the display of test1_due_date__c.

The user can import the field with a different label than Due Date and change the label after creation without affecting the notification.

Related Documentation:

• Vault Notification Documentation: Notifications Documentation  
• Vault Configuration Migration Documentation: Packages

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