Question:
How to reinstate a document in Vault PromoMats and Medical?
Answer:
There are several reasons why a document is cancelled or withdrawn in PromoMats. This includes:
- The document expiration date is met
- The document is mistakenly cancelled or withdrawn by a user
The user can Create a Draft if the feature is available or Make a Copy of the document so the approval of the document can be done.
By making a copy of the document, the new document contains the same information as the cancelled or withdrawn one. However, the document number is different.
By creating a Draft, the document version increases and the document number stays the same.
Related Documentation:
Vault Help Documentation: Copying a Document
Knowledge articles: