Question:

When Inserting Account Territory Records in Align, the Import load fails with error in the ERRORFILE:

Account Territory Failed to Upsert. Reason: Invalid value(s) [TerritoryIdValue] specified for parameter [territory__aln.external_id__aln] : Object field value(s) do not resolve to a valid active [territory__aln.external_id__aln]

Answer:

The external_id__aln does not match a territory. The likely cause is that external_id__aln is case sensitive and needs to be capitalized.

Related Documentation:

Align Help Documentation: N/A  

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