Question:

When inserting Account Territory records in Align, the Import load fails with error in the ERRORFILE:

Account Territory Failed to Upsert. Reason: Invalid value(s) [TerritoryIdValue] specified for parameter [territory__aln.external_id__aln] : Object field value(s) do not resolve to a valid active [territory__aln.external_id__aln]

Answer:

The external_id__aln does not match a Territory. The likely cause is that external_id__aln is case-sensitive and needs to be capitalized.

Related Documentation:

Align Help Documentation: N/A  

Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.