The user is not able to generate a Compliance Package binder from a Vault document.
The affected document has multiple values in the Product field.
This is working as designed. The Compliance Package Document Type only allows for one Product value to be selected upon document creation or upload.
There are a couple of ways to work around this issue:
- Remove one of the values from the Product field and try this action again
- Use the Generate Compliance Package bulk action in order to perform this action on documents with more than one value in the Product field
Vault 2253 Documentation: How to Generate Compliance Packages with Bulk Actions
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