When performing a sync, a user receives an error message: Sync Failed null.
The org is not completely Veevatized and there are no Veeva Messages and VMobile Object Configuration (VMOCs) records.
A full Sandbox can be refreshed to match the CRM Production org as long as it is 29 days after creation. Other Sandboxes such as Developer, Developer Pro, and Partial Copy need to be customized manually or with the help of Veeva Services.
Knowledge Article: How to Veevatize a Salesforce Sandbox as Veeva CRM?
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