Question:

The Pound symbol # displays on My Account Views in Sunrise.  Why is this?

Answer:

Usually, it is because the iPad language does not match the SFDC user language. In the above screenshot, the iPad language is English, but the SFDC user language is Chinese.

The pound sign # disappears after the iPad language matches the SFDC user language. 

Related Documentation:

CRM Help Documentation: Supported Languages

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