A user opens some presentations on iRep. Then, the user opens the Recents view from the Media menu to record a Call.
When the Call is saved, iRep is redirected to the Presentations view of the Media menu, not the Recents view.
This is working as designed.
iRep resets the media library when a Closed Loop Marketing (CLM) session is completed. When a Call is completed, it is redirected to the Presentations view.
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.