Question:
Why are Word documents losing their heading numbers and bullet points when uploaded to Vault?
Answer:
This occurs when a Word document that has the Automatically Update Document Styles option enabled is converted into a pdf. The option would need to be disabled on the document before being uploaded to Vault.
Note: Resolution may differ slightly depending on the Microsoft Office version being used.
Related Documentation:
Microsoft Help Documentation: Disabling Automatically Update Document Styles
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