Question:
Does cache get cleared automatically in Align or does the Veeva Support team need to initiate it every time?
Answer:
Cache is cleared every time stale cache is detected on every page load.
There is a system object in Vault: vault_component__v.
After every page load, a query is executed to see if anything has changed since cache is last populated:
SELECT id, component_name__v, modified_date__v, component_type__v, checksum__v FROM vault_component__v WHERE component_type__v CONTAINS ('Object', 'Pagelayout', 'Picklist', 'Securityprofile', 'Permissionset') AND modified_date__v >= '2018-07-18T19:54:08.908Z' ORDER BY modified_date__v DESC, id
In order to force a clearing of cache please open a ticket with Veeva Align Support.
Related Documentation:
N/A