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How is Cache Cleared in Veeva Align?

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Question:

Does cache get cleared automatically in Align or does the Veeva Support team need to initiate it every time?

Answer:

Cache is cleared every time stale cache is detected on every page load. 

There is a system object in Vault: vault_component__v. 
 
After every page load, a query is executed to see if anything has changed since cache is last populated:
 
SELECT id, component_name__v, modified_date__v, component_type__v, checksum__v FROM vault_component__v WHERE component_type__v CONTAINS ('Object', 'Pagelayout', 'Picklist', 'Securityprofile', 'Permissionset') AND modified_date__v >= '2018-07-18T19:54:08.908Z' ORDER BY modified_date__v DESC, id
 
This is a fast query allowing for automated cache clearing instead of providing a manual way to clear cache.
 
In order to force a clearing of cache please open a ticket with Veeva Align Support.

Related Documentation:

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