Question:
After scheduling an Approved email to be sent, how does a user modify the date or time at which it is to be sent?
Answer:
The Sent Email record Scheduled_Send_Datetime_vod can be modified from the front end-user interface if both the following are true:
- The Sent Email page layout has the Edit button
- Sent Datetime field on the appropriate page layout
An Admin can directly modify the record to update the Scheduled_Send_Datetime_vod from the backend as well.
Related Documentation:
CRM Help Document: Composing Approved Emails