Question:

The Territory information bar is not displaying a map area even though the map shapes are displayed. But, when the Map Territory function is selected using the Action Wheel on the Territory, the map area appears.

Answer:

Veeva supports the Feature type in Map Territory but does not support the Feature Collection type.

The Map Territory feature supports the FeatureCollection type. The Territory Information feature supports the Feature type.

Related Documentation:

Align Help Documentation:   Territory Mapping